OUR VISION: Flourishing communities through active participation and wellbeing of people with complex needs. OUR MISSION: Empowering vulnerable and disadvantaged people to create meaningful change in their lives through provision of quality support services. OUR VALUES: The core values that are embedded into Ruah’s ways of working, and which the organisation exemplifies in all its activities, are:
Chief Executive Debra Zanella has worked in the not for profit sector for over 20 years, with significant experience in senior leadership roles in health and community services, particularly in the area of complex needs. She brings strong leadership skills to the role of Chief Executive, with the ability to expand and enhance service delivery through research of innovative best practices and the ability to establish strong collaborative partnerships with industry stakeholders and community groups. Debra has previously served on the Board of the Western Australian Network of Drug and Alcohol Agencies(WANADA) and is a current Board Member of the Western Australian Council of Social Services (WACOSS), a panel member for the Alcohol Advertising Board Review Board and member of the State Coroners Ethics Committee.
Executive Manager, Funding and Community Partnerships Prior to joining Ruah Jamie worked as the Principal Consultant of a management consulting company specialising in the delivery of strategy development and engagement services to government, the community sector and industry. As a consulting leader working across industry sectors, Jamie has considerable experience creating and refining frameworks to manage complexity. These frameworks enable others to achieve real outcomes through consultation, coordination and the efficient and timely deployment of expertise and resources. Jamie’s approach to leadership is captured in his capacity building mantra – “we change the world by helping others to change theirs”. People are at the core of his leadership philosophy and he believes in the power of engagement, ideas, creativity and the value of exploring future possibilities. In addition to working at Ruah, Jamie is a non-Executive Director on several community sector Boards and advocate of B Corp Certification for commercial companies committed to making the world a better place.
Executive Manager, People Development Lana has built and overseen the Human Resources function for Ruah since 2010. Prior to that she worked in a number of not-for-profits in a variety of Human Resources and IR roles after completing her Masters in HR Management. Lana has also served on the State Council for The Australian Human Resources Institute, and has been Director of Not-for-profit boards having graduated from the Australian Institute of Company Directors. Prior to her arrival in Perth, Lana had a varied career including project management at the Financial Times in London and New York on their website “FT.com” and spot-light operator on the long running “Les Miserables” in London’s West End. Lana’s interest in the community services sector was sparked when she first arrived in London aged 18, and began volunteering at homeless shelters with Quaker Social Action. She is delighted to be part of an organisation that is making a positive difference in the community.
Executive Manager, Research, Design and Innovation
Ben has worked across sectors including health, engineering, education, resources and community services as a Partner, Director, Founder and Advisor for both private and public organisations. He has led a number of organisational wide strategy developments through to execution. He has spearheaded a number of special projects such as innovative growth platforms and digital ventures for one of Australia’s largest providers of health and social care. Highlights include winning the 2015 Perth Health Hack, co-founding an online platform in the disability sector and capital raising and new market entry for med-tech and digital health start-ups. Working regularly as an advisor to social enterprises, community and international development organisations, Ben has built collaborative relationships across diverse stakeholder groups. Ben’s diverse background brings the necessary skills and abilities to understand complex systems and apply pragmatic solutions to create long-term value outcomes.
Executive Manager, Operations
Felicite’s wide experience in Health & Community Services spans a career of more than 35 years commencing as a clinician before moving into management and leadership. Felicite has worked across health and community based services in both the private for profit and for purpose sectors. During her career she has held senior appointments in private health insurance, private hospitals, specialist medical practices, aged and community care, occupational health, youth mental health and suicide prevention. In 2016 Felicite started her own company providing management consultancy services to health and community organisations. Felicite brings a unique understanding of both financial and service drivers in organisations. She holds an MBA, and is an accredited Prince 2 Project Management Practitioner. Additionally Felicite has Post Graduate qualifications in Case Management, a Bachelor of Arts and Diplomas in Nursing and Midwifery. Felicite retains several professional memberships including being a member of the Telstra Business Women’s Awards Alumni as a Western Australian finalist in 2012 and 2015. Felicite has served on several boards including ACES Nursing Agency and Huntington’s WA. She is currently a Director of Ocean Garden’s Inc.
Executive Manager, Service Development and Performance
Emma has over 16 years’ experience in the non-government, government and corporate sectors as an executive coach, consultant, trainer and clinician in the UK and across Western Australia. Emma is a graduate of the Australian Institute of Company Directors. She has a Masters in Applied Social Studies, a Post-Graduate Diploma and a Post Qualifying Award in Social Work, a Bachelors with Hons in Theology, and a Certificate IV in Coaching – with specialist streams in executive and workplace coaching. Emma is registered as an Accredited Mental Health Social Worker with the AASW. She is experienced with clinical and organisational development, culture change, leadership development, service improvement, dispute solution, risk management and governance and mentoring. She is an accredited provider of Hogan Assessment Systems.
Non-Executive Chairman Bachelor of Commerce Lori has 25 years experience in human resources and change management within the public and private sectors. She is currently Managing Director of QL Management Consultants, which is a boutique consultancy offering a range of high impact people development and cultural change solutions. She has been a Board member of RUAH since 2009 and was previously on the Zonta Women’s refuge board for 8 years.
Non-Executive Deputy Chairman Mcom, MBA, GAICD, FAIM, GCBusLaw, GIA(Cert) Bettina fulfils several Board and Committee roles in the NFP sector. Bettina’s focus is governance, business coaching and business development. She previously spent many years with Woodside Energy Ltd in Company Secretariat maintaining the regulatory compliance of a large group of subsidiaries and administratively coordinated several committees. Bettina joined the Ruah Board in September 2012.
Non-Executive Director Ken is a Partner in the Transaction Advisory Services division of Ernst & Young’s Perth Office and a Director of Ernst & Young Transaction Advisory Services Ltd. Ken had 25 years experience in the accounting profession and has worked within the area of assurance, corporate finance and transaction specific services, including valuation and due diligence.
Non-Executive Director BMBS DRACOG DA GDPH FAIM GAICD Dorothy has over 30 years hospital and health care experience. She has worked in senior clinical and medical executive roles in a variety of health care settings including rural and remote. Over the last 15 years Dorothy has pioneered the development of patient safety and clinical quality policies processes and monitoring and advocacy and now has a particular interest in working with the not for profit and community services sectors.
Non-Executive Director MBA – Australian National University, LLB / BA – University of Melbourne, Certificate of Project Management – Central TAFE Michael has 10 years’ experience with the Australian Trade Commission, 4 years’ experience as Consul-General for Australia in Milan, Italy, and 5 years’ experience as Regional Director WA Australian Bureau of Statistics. General Management experience in large and small public sector organisations – Business Strategy Planning, Business Plan Developments. Specialist business strategy consulting across the private and public sector.
Non-Executive Director BA; Grad Dip Bus Louise has more than 25 years’ experience in strategy & marketing leadership roles across banking, insurance, telecommunications and the automotive industry. Over her career, Louise has worked in a number of start-up ventures and spent 6 years in Shanghai, China where she headed up a sports and entertainment sponsorship consultancy. Upon returning to Perth Louise worked in senior marketing roles before joining Bankwest in 2010. Since then she has held a number of executive roles and is currently GM, Business Development Retail. Louise served on the WAM (WA Music Association) Board for 4 years and is a Graduate of AICD. She commenced on Ruah’s Board in 2015.
Non-Executive Director B.A, B.SW. Grad Cert Social Impact Louise has developed her professional expertise across the spectrum; from clinical social work to community and organisational development through to leading non-government organisations through significant change processes and as a political candidate for State and Federal government. Louise has held a number of positions in the public service and is currently Assistant Director, Community Services Procurement with the Department of Health WA. She has held positions on a number of boards and committees previously including working to establish the Social Worker of the Year awards with the Australian Association of Social Workers, UWA and Curtin universities. Louise is committed to ensuring organisations have the governance and organisational capacity to maximise their social impact. She commenced on the Ruah Board in 2015.
Non-Executive Director BSC(Hons), MBA, GAICD Penny currently works as Business Development Manager for a medical imaging company in a dual role that also sees her establishing a research foundation arm to the business. Penny has practical experience as a management consultant of advising organisations on governance, strategy and risk. Prior to working in the corporate sector Penny had ten years experience in the not for profit sector, and understands the challenges and gaps that can occur in not for profits concerning governance and risk.
Chair Professor of Management at the University of Notre Dame; previously Executive Dean of the Curtin Business School. Inaugural Chair, Ruah Board of Directors 1994 – 2000.
Member Manager of Anawim from 1989 – 2007. Daughter of Charity from 1965 – 1988, Manager at Ruah Refuge 1982 – 1988.
Member John has been a board member of several NGOs since retiring after 24 years in the State Parliament and eight years as a Minister. Prior employment included high school teacher, public servant and community worker.
Member Joan Squelch is an Associate Professor in the School of Law at the University of Notre Dame Australia (Fremantle). Prior to joining the University of Notre Dame Australia in 2013, Joan lectured in the School of Business Law and Taxation at Curtin University. While at Curtin University, Joan held the positions of Head of School of Business Law and Taxation and Deputy Pro Vice Chancellor of the Curtin Business School. Joan has delivered numerous conference papers and published widely in the field of education and the law. Her areas of research interest include legal education, legal issues in higher education, workplace bullying, bullying in schools, education governance and human rights in education.
Member Daughter of Charity currently engaged in parish ministry in South Hedland. Manager Ruah Refuge 1973 – 1979 and 1994 – 1998; Ruah Director 2002 – 2004 and 2007 – 2009.
Member Employee of Ruah for 17 years; at the Ruah Centre 1990 – 1996, then Chief Executive from 1996 to retirement in 2007.
Member Theresa is the inaugural Director of the Western Australian Centre for Mental Health Policy Research. Previously she held senior executive positions in policy and planning within the Department of Health. She is a Clinical Psychologist who has worked as a clinician in both the public and private mental health systems and in the vocational education and disability sectors. Theresa holds academic appointments as an Adjunct Associate Professor at both Curtin University and the University of Western Australia.
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Suite 67 Plaistowe Mews
West Perth WA 6005
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