OUR VISION: Flourishing communities through active participation and wellbeing of people with complex needs. OUR MISSION: Empowering vulnerable and disadvantaged people to create meaningful change in their lives through provision of quality support services. OUR VALUES: The core values that are embedded into Ruah’s ways of working, and which the organisation exemplifies in all its activities, are:
Chief Executive Debra Zanella has worked in the not for profit sector for over 20 years, with significant experience in senior leadership roles in health and community services, particularly in the area of complex needs. She brings strong leadership skills to the role of Chief Executive, with the ability to expand and enhance service delivery through research of innovative best practices and the ability to establish strong collaborative partnerships with industry stakeholders and community groups. Debra has previously served on the Board of the Western Australian Network of Drug and Alcohol Agencies(WANADA) and is a current Board Member of the Western Australian Council of Social Services (WACOSS), a panel member for the Alcohol Advertising Board Review Board and member of the State Coroners Ethics Committee.
Executive Manager, Funding and Community Partnerships Prior to joining Ruah Jamie worked as the Principal Consultant of a management consulting company specialising in the delivery of strategy development and engagement services to government, the community sector and industry. As a consulting leader working across industry sectors, Jamie has considerable experience creating and refining frameworks to manage complexity. These frameworks enable others to achieve real outcomes through consultation, coordination and the efficient and timely deployment of expertise and resources. Jamie’s approach to leadership is captured in his capacity building mantra – “we change the world by helping others to change theirs”. People are at the core of his leadership philosophy and he believes in the power of engagement, ideas, creativity and the value of exploring future possibilities. In addition to working at Ruah, Jamie is a non-Executive Director on several community sector Boards and advocate of B Corp Certification for commercial companies committed to making the world a better place.
Executive Manager, People Development Lana has built and overseen the Human Resources function for Ruah since 2010. Prior to that she worked in a number of not-for-profits in a variety of Human Resources and IR roles after completing her Masters in HR Management. Lana has also served on the State Council for The Australian Human Resources Institute, and has been Director of Not-for-profit boards having graduated from the Australian Institute of Company Directors. Prior to her arrival in Perth, Lana had a varied career including project management at the Financial Times in London and New York on their website “FT.com” and spot-light operator on the long running “Les Miserables” in London’s West End. Lana’s interest in the community services sector was sparked when she first arrived in London aged 18, and began volunteering at homeless shelters with Quaker Social Action. She is delighted to be part of an organisation that is making a positive difference in the community.
Executive Manager, Research, Design and Innovation
Ben has worked across sectors including health, engineering, education, resources and community services as a Partner, Director, Founder and Advisor for both private and public organisations. He has led a number of organisational wide strategy developments through to execution. He has spearheaded a number of special projects such as innovative growth platforms and digital ventures for one of Australia’s largest providers of health and social care. Highlights include winning the 2015 Perth Health Hack, co-founding an online platform in the disability sector and capital raising and new market entry for med-tech and digital health start-ups. Working regularly as an advisor to social enterprises, community and international development organisations, Ben has built collaborative relationships across diverse stakeholder groups. Ben’s diverse background brings the necessary skills and abilities to understand complex systems and apply pragmatic solutions to create long-term value outcomes.
Executive Manager, Operations
Felicite’s wide experience in Health & Community Services spans a career of more than 35 years commencing as a clinician before moving into management and leadership. Felicite has worked across health and community based services in both the private for profit and for purpose sectors. During her career she has held senior appointments in private health insurance, private hospitals, specialist medical practices, aged and community care, occupational health, youth mental health and suicide prevention. In 2016 Felicite started her own company providing management consultancy services to health and community organisations. Felicite brings a unique understanding of both financial and service drivers in organisations. She holds an MBA, and is an accredited Prince 2 Project Management Practitioner. Additionally Felicite has Post Graduate qualifications in Case Management, a Bachelor of Arts and Diplomas in Nursing and Midwifery. Felicite retains several professional memberships including being a member of the Telstra Business Women’s Awards Alumni as a Western Australian finalist in 2012 and 2015. Felicite has served on several boards including ACES Nursing Agency and Huntington’s WA. She is currently a Director of Ocean Garden’s Inc.
Executive Manager, Service Development and Performance
Emma has over 16 years’ experience in the non-government, government and corporate sectors as an executive coach, consultant, trainer and clinician in the UK and across Western Australia. Emma is a graduate of the Australian Institute of Company Directors. She has a Masters in Applied Social Studies, a Post-Graduate Diploma and a Post Qualifying Award in Social Work, a Bachelors with Hons in Theology, and a Certificate IV in Coaching – with specialist streams in executive and workplace coaching. Emma is registered as an Accredited Mental Health Social Worker with the AASW. She is experienced with clinical and organisational development, culture change, leadership development, service improvement, dispute solution, risk management and governance and mentoring. She is an accredited provider of Hogan Assessment Systems.
Non-Executive Chairman Bachelor of Commerce – Lori has 25 years experience in human resources and change management within the public and private sectors. She is currently Managing Director of QL Management Consultants, which is a boutique consultancy offering a range of high impact people development and cultural change solutions. She has been a Board member of RUAH since 2009 and was previously on the Zonta Women’s refuge board for 8 years.
Deputy Chair, Chair of Governance & Risk BSC(Hons), MBA, GAICD – Penny currently works as Business Development Manager for a medical imaging company in a dual role that also sees her establishing a research foundation arm to the business. Penny has practical experience as a management consultant of advising organisations on governance, strategy and risk. Prior to working in the corporate sector Penny had ten years experience in the not for profit sector, and understands the challenges and gaps that can occur in not for profits concerning governance and risk.
Non-Executive Director B Com, FCA, FAICD, F Fin – Ken is a Partner in the Transaction Advisory Services division of Ernst & Young’s Perth Office and a Director of Ernst & Young Transaction Advisory Services Ltd. Ken had 25 years experience in the accounting profession and has worked within the area of assurance, corporate finance and transaction specific services, including valuation and due diligence.
Non-Executive Director MBA – Australian National University, LLB / BA – University of Melbourne, Certificate of Project Management – Central TAFE – Michael has 10 years’ experience with the Australian Trade Commission, 4 years’ experience as Consul-General for Australia in Milan, Italy, and 5 years’ experience as Regional Director WA Australian Bureau of Statistics. General Management experience in large and small public sector organisations – Business Strategy Planning, Business Plan Developments. Specialist business strategy consulting across the private and public sector.
Non-Executive Director BA; Grad Dip Bus – Louise has more than 25 years experience in strategy & marketing leadership roles across a number of industries including banking, insurance, telecommunications and the automotive industry. Over her executive career, Louise has worked in a number of start up ventures and spent time in China where she led and grew a sports and entertainment sponsorship consultancy. Since returning to Perth, Louise has held a number of executive roles where she has driven change and transformation of the customer experience. Louise is a graduate of AICD and has been on Ruah’s Board since 2015. She previously served on the WA Music Association Board for 4 years.
Non-Executive Director MPsych(Clin), MBA – Yvonne has over 40 years experience in human services, initially as a general and mental health nurse, then as a clinical psychologist in mental health services in NZ, NSW and WA. In WA since 1990 she has experience in senior state government policy and funding management roles in mental health, disability, community services, child protection and court services. She has direct experience with non government policy and funding systems pertaining to the programs delivered by RUAH and has been a board member of several non government organizations in WA.
Non-Executive Director BEc, LLB (Hons), LLM – Megan is a commercial lawyer with over 20 years experience. She has worked in Sydney, Melbourne, Hong Kong and Perth advising clients on complex transactions and financial system regulations. She has a particular interest in social impact financing. She joined the Ruah board in early 2017.
Chair Andrew is an experienced professional with a post graduate degree in environmental science and over twenty five years’ experience working in private industry (oil and gas, mining), consulting, government and research. He has been a Councillor and Deputy Mayor of the City of Subiaco and a Board member on the Subiaco Redevelopment Authority. Currently he is working in Risk and Emergency Management.
Member’s Secretary John serves on several NGO committees since retiring in 2013, after 24 years in the State Parliament and eight years as a Minister. Prior employment included high school teacher, public servant and community worker.
Member Professor of Management at the University of Notre Dame; previously Executive Dean of the Curtin Business School. Inaugural Chair, Ruah Board of Directors 1994 – 2000.
Member Judy is a former medical practitioner (GP) and was a member of State Parliament between 1990 – 2008. She also served as Environment Minister for 5 years during this time. Since 2010 she has worked at the Australian Alzheimer’s Research Foundation where she is currently the CEO.
Member Nadia has over 30 years’ experience in education including 16 years as school principal. Her most recent role was as a Consultant within the Employment and Community Relations Team at the Catholic Education Office. She is currently on the Board of the North Eastern Language Development Centre.
Member Theresa is the inaugural Director of the Western Australian Centre for Mental Health Policy Research. Previously she held senior executive positions in policy and planning within the Department of Health. She is a Clinical Psychologist who has worked as a clinician in both the public and private mental health systems and in the vocational education and disability sectors. Theresa holds academic appointments as an Adjunct Associate Professor at both Curtin University and the University of Western Australia.
Member Monica is an experienced management consultant, with a career portfolio that spans higher education, public sector, mining and private enterprise and has an extensive background in supporting organisations through significant change. She has served for nine years on NGO/NFP boards, primarily in the Aged and Community Care sector.
Member Justin is the CEO of Interchange WA, a Disability Support Provider in Perth and is an active Fellow of Leadership WA. Justin previously served on the Board of Directors for Ruah from 2006-13 and currently serves on a number of Board and Committees that have a focus on meeting the needs of people with disability.
RUAH Head Office
Suite 67 Plaistowe Mews
West Perth WA 6005
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